At Lockit, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

a. Personal Information: When you create an account, make a purchase, or contact customer support, we may collect personal information such as your name, email address, phone number, and payment information.

b. Device Information: We may collect information about the devices you use to access our services, including hardware model, operating system, and IP address.

c. Usage Data: We gather data on how you interact with our website and services, such as pages visited, features used, and time spent on our site.

d. Location Data: With your consent, we may collect precise location information to enhance the functionality of our smart lock services.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Improve Services: We use your data to deliver, maintain, and enhance our products and services.

b. To Process Transactions: Your payment information is used to process transactions for purchases made on our website.

c. To Communicate with You: We may use your contact information to send you updates, newsletters, and marketing materials, as well as to respond to your inquiries.

d. To Ensure Security: Device and usage information help us monitor and enhance the security of our services.

e. To Personalize Your Experience: Location and usage data enable us to customize your experience with our smart lock products.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

a. With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

b. For Legal Reasons: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

c. To Protect Our Rights: We may share information to enforce our terms of service, protect our operations, or prevent harm to our users or others.

 

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, access controls, and secure data storage practices.

5. Your Choices

You have the following rights regarding your personal information:

a. Access and Correction: You can access and update your personal information through your account settings or by contacting us directly.

b. Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us.

c. Data Deletion: You can request the deletion of your account and personal data by contacting our support team.

 

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lockit

UAE ,Dubai

[email protected]

00971527331004

Thank you for trusting Lockit with your personal information. We are committed to protecting your privacy and ensuring the security of your data.